Marriott introduces digital tools for small and medium-sized businesses
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Marriott introduces digital tools for small and medium-sized businesses

Marriott International recently launched Business Access by Marriott Bonvoy, an online travel booking program tailored to the needs of small and medium-sized business travelers.

MARRIOTT INTERNATIONAL RECENTLY launched “Business Access by Marriott Bonvoy,” an online travel booking program for small and medium-sized business travelers. The program combines the benefits of the Marriott Bonvoy portfolio with tools to book, manage and bill business travel. It is available to companies in the U.S., Canada and other countries, Marriott said in a statement.

“We see the significant value that small businesses provide to the hospitality industry,” said Drew Pinto, executive vice president and chief revenue and technology officer, Marriott International. “Whether small and midsize businesses are looking for convenient online booking options for their employees or better expense management solutions, an all-in-one platform connected to our portfolio of global hotel brands provides everything they need to manage their business travel.”

The new program lets businesses book discounted Marriott Bonvoy hotels, as well as flights, trains and rental cars, all from one tool. It also includes business features like access to live traveler data, real-time reporting and expense management.

A recent Marriott Bonvoy survey of 1,500 business travelers in the U.S., U.K., Canada and Mexico found that 75 percent reported frustration with travel booking platforms. Additionally, 56 percent said the platforms were difficult to use and 58 percent did not want to continue using their current programs, Marriott said.

Business Access by Marriott Bonvoy is powered by Spotnana, a travel services platform founded, co-CEO and Chief Product Officer, Sarosh Waghmar.

Last year, Marriott International withdrew its support for AAHOA over disagreements over the 12 Points of a Fair Franchise and New Jersey’s franchise reform legislation. At this year’s 35th AAHOA Annual Convention & Trade Show in Orlando, Marriott returned, but its status remains uncertain. Liam Brown, president of Marriott Group, U.S. and Canada, said at AAHOACON24 that “the door to Marriott is always open.”